Privacy Policy, effective as of 9 September 2024
We are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from our business partners (being our clients, suppliers or service providers), or that they provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding personal data and how we will treat it. By giving us personal data or visiting our websites, you are accepting and consenting to the practices described in this policy.
For the purpose of the Personal Data (Privacy) Ordinance (Cap.486) (the Ordinance), the data user is Sync Music Limited of Unit B, 7/F., One Capital Place, 18 Luard Road, Wanchai, Hong Kong S.A.R. Our nominated representative for this purpose is Mr. Jean Stanghellini, sole director of Sync Music Limited.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:
- Information you give us. This is information about you that you give us by corresponding with us by phone, e-mail or otherwise. The information you give us may include the name of the company you work for, its address, its corporate information needed to complete our services agreement as well as your name, e-mail professional address and professional phone number.
- Information we collect about you. With regard to each of your visits to our site, we will automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, etc.;
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, etc.
We do not collected sensitive personal data. Our business partners may use our services to collect or process sensitive data: we do not monitor our business partners’ use of our services, and we cannot guarantee that our business partners do not use the services to process any sensitive personal data. We put security procedure in place to protect the confidentiality of personal data, including sensitive data: we use encryption for any transmission of data made while providing our services.
While providing our business partners with our services, notably Microsoft Dynamics “Sync Music”, we process their client’s data for a short period of time in accordance with their instructions. We do not keep any copy of these data. We do not have control on the origin of the data that we received from our business partners and on the destination where the data is sent on our business partner’s instruction. Security procedures are in place to protect the confidentiality of personal data, including sensitive data: we use encryption to protect data during the data life cycle.
We use information held about you in the following ways:
Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
- to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about services we feel may interest you;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- as part of our efforts to keep our site safe and secure;
- to make suggestions and recommendations to you and other users of our site about services that may interest you or them.
DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share your personal information with:
- any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in sections 13 to 15 of the Hong Kong Companies Ordinance (Cap.622).
- selected third parties including, (i) business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; and (ii) analytics and search engine providers that assist us in the improvement and optimisation of our site.
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If we are under a duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply any contract we entered into with you.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you will be transferred to, and stored at, a destination outside Hong Kong. It will also be processed by staff operating in and outside Hong Kong who work for us or for one of our business partners. This includes staff engaged in, among other things, the fulfilment of any contract we entered into with you. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
What are Cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
What are Cookies for?
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our websites.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.
Which Cookies do we use?
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Name | Purpose | More infornmation |
| WordPress | Wp_* and wordpress_* | These cookies allow us to manage contact feature (support, contact) and the default language to display. | https://wordpress.org/support/article/cookies/ |
| Google Analytics | Ga* | This cookie allows us to analyse the traffic on our website | https://policies.google.com/technologies/cookies?hl=en-US |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after one year.
YOUR RIGHTS
As our business partners, you can always contact us by e-mail (i) to request access to personal data that we may process about you, (ii) to require us to correct any inaccuracies in your data, (iii) to stop processing your personal data and (iv) to withdraw your consent to the collection, use, or disclosure of your personal data at any time.
THIRD PARTY WEBSITES
Our site may, from time to time, contain links from the websites of our business partners and business partners’ networks. If you follow a link from any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. Where a change to the privacy policy affects how we can use any information collected after the date of the change, this change shall be notified to you by e-mail.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us via e-mail.