Effective date: 17 December 2025
We are committed to protecting and respecting your privacy.
This policy (together with any other documents we may referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting SyncMusic.Rocks, you are accepting and consenting to the practices described in this policy.
For the purpose of the relevant Personal Data Protection Laws, the data user is Sync Music Limited of Unit B, 7/F., One Capital Place, 18 Luard Road, Wanchai, Hong Kong. Our nominated representative for this purpose is Mr Jean Stanghellini, sole director of Sync Music Limited.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:
- Information you give us. This is information about you that you give us by filling in forms on SyncMusic.Rocks (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product or a service, enter a promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.
- Information we collect about you. With regard to each of your visits to our site, we will automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, etc…;
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, etc…
- Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will share those data internally and combine it with data collected on this site.
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information about products or services we feel may interest you;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about products or services that may interest you or them.
- Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
- Testimonials. We post user testimonials on our site. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our site. We are not responsible for the Personal Information users elect to post within their testimonials.
DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share your personal information with:
- any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;
- selected third parties, including:
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- business partners and business partners networks that require the data to select and serve relevant promotional materials and adverts to you and others. We do not disclose information about identifiable individuals to our business partners, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help business partners reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our business partners’ wishes by displaying their promotional materials and advertisement to that target audience;
- analytics and search engine providers that assist us in the improvement and optimisation of our site.
We will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If Sync Music Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you will be transferred to, and stored at, a destination outside Hong Kong. It will also be processed by staff operating in and outside Hong Kong who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the contact form we use to collect your data. You can also exercise the right at any time by contacting us at contact@syncmusic.rocks.
Our site may, from time to time, contain links from the websites of our business partners and business partners’ networks. If you follow a link from any of these websites, please note that they have their own privacy policies, and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Our clients have the right to make a complaint at any time to the relevant office for data protection issues. We would, however, appreciate the chance to deal with our concerns before you approach the relevant office; so please contact us using our contact details below in the first instance.
We believe in the European Union General Data Protection Regulation (EU) 2016/679 (GDPR)’s high standards of protection. Although this policy tries to set out most of our clients’ rights under GDPR, we may not yet be able to respond within a short period of time to some of your requests as being GDPR compliant is a long-term process, and we are continuously working towards getting our systems compliant. It is also important that the personal data we hold about you is accurate and current; please keep us informed if personal data changes occur during our relationship.
As a Californian resident, you have the legal right to request that we “Do Not Sell or Share” your personal information under the California Consumer Privacy Act and California Privacy Rights Act. If you do not want us to share your Personal Data, we will flag this in our database. If you wish to exercise this right, please contact us using our contact details below.
Any changes we make to our privacy policy in the future will be posted on this page. Where a change to the privacy policy affects how we can use any information collected after the date of the change, this change shall be notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact@SyncMusic.Rocks.